About Our Team

Elizabeth Joy, CEO


Whether you're an individual or business, it takes a lot of courage to acknowledge that things aren't going as well as you'd planned and even more courage to invite an outsider in to assess your situation to identify what needs attention.  Partnering with someone who has the skills to address the problem AND effectively maneuver the human experience surrounding change is critical to achieving and sustaining results.

The differentiating value I add is my unique approach to problem solving which leverages my Trauma-Informed Emotional Intelligence™ model to guide my work in a manner that accounts for and resolves invisible barriers and root causes.  Emotions drive people and people drive performance, thus accounting and solving for the manner in which emotions are impacting the people involved in the work is a prerequisite to optimal outcomes.  I combine my business background with clinical expertise in human behavior to do just that.


My work with businesses includes organizational assessment, consulting, keynote speaking, and training. For individuals, I offer discreet mental performance consulting for athletes, executives, entrepreneurs, and other elite performers.  I look forward to partnering with you to GO HIGHER!

Primary Areas of Expertise

  • Trauma-Informed Emotional Intelligence™ 

  • Crisis Management

  • Crisis Prevention

  • Business Continuity Planning


  • Masters in Business Administration - MBA

  • Board Certified Coach - BCC

  • Minority Business Enterprise (MBE) Ohio

  • Masters in Social Work - MSW

  • Prosci Change Management Certification - ADKAR

  • EQ-i 2.0® /EQ360

  • MBTI® Certification

  • Licensed Independent Social Worker (LISW)

  • Licensed Chemical Dependency Counselor (LCDCIII)

Connect with Me

  • LinkedIn

Dwayne Hall, COO


"Authenticity", "Transparency", "Resiliency"...these are the words I hear each and every time I engage in a conversation with corporate executives, entrepreneurs, and other high-performing individuals.  The word that I believe is not only missing, but also critical in driving positive results is "Relatability".  Here is where I come in.  As a former elite athlete and successful executive, I not only understand the constant pressure of always being expected to perform at the highest of levels, but still live under that same lens today.  Since we were groomed to believe that failure is never an option, who do we go to when failure actually happens?  If you're like me, it is not always easy to open up, especially if it is someone that hasn't "walked in your shoes".  At Elevated Outcomes, we have a proven process, backed by research and professionals who through our own lived experiences can relate and come to wherever you are in your personal and professional journey.

For us, it is not about simply being hired, but about ensuring the work that you have hired us to do makes a positive impact in the "now", "near", and "far" continuum of life.  Thank you for taking the time to explore our website.  Please explore our service offerings below so that you can get started on your journey of going HIGHER!


Primary Areas of Expertise


  • Business Continuity Planning

  • Crisis Management

  • Change Management 

  • Employee Engagement 

  • Bachelor of Science, Business Administration

  • Minority Business Enterprise (MBE) Ohio

  • Consultative Sales Certification (CSC)

  • Certified Sales Leadership Professional (CSLP)

  • Sales and Marketing Executives International (SMEI)

Learn more about our work by clicking a link below:


104 Mill St. 2nd Floor Suite H2

Gahanna, OH 43230


Tel:  614-434-6010

Fax: 866-805-2535

  • LinkedIn

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